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C-Suite Interviews #28 – John Janclaes


C-Suite Interviews #28 – John Janclaes

Constellations: The Playbook for Improving Performance

This week, join John and Glen for a reunion episode with John Janclaes, CEO of Partner’s Credit Union, Founder of The CEO Corner, and bestselling author. Listen in as they catch up on recent news and current projects, including John J’s new book, Constellations: The Playbook for Improving Performance.

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C-Suite Interviews #25 – Lyn Clarke


C-Suite Interviews #25 – Lyn Clarke

Lyn Clarke on Equine Leadership

John’s passion for leadership and equestrian sports officially merged by conducting the first workshop equine leadership workshop co-facilitated myself and Lyn Clarke – a fifth generation horseman and stuntman in Disney’s The Loan Ranger movie. Lyn and I are working together to formalize the curriculum and bring this program to market, so more organizations might benefit from the experience.

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Equine Leadership Workshop


Equine Leadership Workshop
My passion for leadership and equestrian sports officially merged by conducting the first workshop equine leadership workshop co-facilitated myself and Lyn Clarke – a fifth generation horseman and stuntman in Disney’s The Loan Ranger movie. Lyn and I are working together to formalize the ciricculmn and bring this program to market, so more organizations might benefit from the experience. Stay tuned!

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The Road to Resilience


The Road to Resilience

How to Groom Future Leaders

What is more important to the longevity or health of an organization than cultivating the next level of CEO leadership?  You would think every institution would have a long list of promising, groomed alternatives ready to claim the throne. Yet, unfortunately an alarming number of credit unions are faced with a skills gap between the CEO and the ill-prepared top executives.

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C-Suite Interviews #24 – Erik Qualman


C-Suite Interviews #24 – Erik Qualman

In the Digital Age, Success is a Choice

In our final 2018 episode of The BIGCast: C-Suite Edition, John Janclaes interviews best selling author and motivational speaker Erik Qualman. Join John and Erik as they speak about his book ‘Digital Leader: 5 Simple Keys to Success and Influence’, and get clued in on what Erik believes are the top keys to success.

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C-Suite Interviews #23 – Bill Hampel


C-Suite Interviews #23 – Bill Hampel

The Right Amount of Capital: A Conversation with Bill Hampel

In this month’s edition of C-Suite Interviews, John Janclaes sits down with Bill Hampel, former Chief Economist and Chief Policy Officer of CUNA. Join John and Bill as they discuss all things surrounding the concept of capital. Bill gives his unique insight into what the right amount of capital is every aspect of the credit union, how CECL will have an impact on capital, and how capital ties into the ever important goal of returning more value for your CU.

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C-Suite Interviews #22 – Hala Moddelmog


C-Suite Interviews #22 – Hala Moddelmog

Fostering Leadership in the Millennial Generation

John Janclaes speaks with Hala Moddelmog, President and CEO of the Metro Atlanta Chamber of Commerce, to speak about attracting and retaining young talent. Learn about Moddelmog’s leadership journey, and listen in as Hala and John speak about how the city of Atlanta is working to position itself to be a globally competitive market.

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Creating Your Credit Union’s Sexiest Board Alive


Creating Your Credit Union’s  Sexiest  Board Alive

Learn the four Cs of all-star volunteers.

When credit union cooperatives were first formed, there was strong intrinsic value placed on volunteers who donated their time to guide the pooled funds on their membership’s behalf. Your chairman’s auto loan was approved on good faith and a handshake, so he could make it to work and feed his family. Loyalty like that is a lost art.

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Interview from The Strategic Hotbox – Building a Leadership Community


Interview from The Strategic Hotbox – Building a Leadership Community

Dr. Brandi Stankovic & John Janclaes – TSH #056

Networking and creating influence are incredibly important to the success of any leader, but once you have started this journey how do you build on this? Dr. Brandi and guest, John Janclaes, CEO of Partners Federal Credit Union and Founder of The CEO Corner, discuss the importance of incorporating and collaborating with other like-minded leaders to build a community that builds upon your success and creates change in the world.

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C-Suite Interviews #21 – Dean Hallett


C-Suite Interviews #21 – Dean Hallett

Authentic Leadership: A Conversation with Dean Hallett

John Janclaes speaks with Dean Hallet, Leadership facilitator and former CFO of The Walt Disney Company and 20th Century Fox, to speak about his professional journey, digital transformation at an enterprise level, and his tenants of ‘authentic leadership’.

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C-Suite Interviews #20 – Gene Zaino


C-Suite Interviews #20 – Gene Zaino

The Agile Workforce

In this episode of The BIGCast C-Suite Edition, John Janclaes sits down with Gene Zaino of MBO Partners to talk about the present and future of America’s independent workforce. Explore why your organization will benefit from tapping into this ‘constellation of resources’ that are available to you when you need them the most. Learn why this corner of the workforce is growing at three times the rate of the traditional workforce, and become educated on the risks and regulations that might be at play for your organization.

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C-Suite Interviews #19 – Bob Trunzo


C-Suite Interviews #19 – Bob Trunzo

Staying Relevant and Flexible in the Era of Data Science

Bob Trunzo, President and CEO of CUNA Mutual Group, joins John Janclaes on this episode of The BIGCast C-Suite in order to discuss his professional journey, CMG’s latest push into the important field of data science, and why it is important to face failure. Explore why data science is a necessity for your credit union in order to stay relevant, and hear Bob’s advice to Millenials currently climbing the ranks in the industry.

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C-Suite Interviews #18 – Dr. Brandi Stankovic


C-Suite Interviews #18 – Dr. Brandi Stankovic

Learn. Love. Kick A*

In this episode of BIGCast C-Suite Edition, John Janclaes is joined by Dr. Brandi Stankovic, SVP of Engagement and Consulting of CU Solutions Group. Listen in as Brandi tells us about the words she lives by in her career – Learn. Love. Kick A**. Brandi also shares her advice on what to keep in mind as young emerging leaders advance in their careers.

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Why Fast Integration Is the New Innovation


Partners FCU commits to implementing best-in-class technology twice as fast.

Why Aren’t Banks Getting More from Digital by BCG

The financial services industry is shifting so quickly that it’s hard for credit unions to keep pace. Having built their reputations for superior member service in face-to-face encounters at the branch, credit unions now must meet evolving expectations for state-of-the-art mobile and online access as well. Members want all that delivered seamlessly—along with whatever the next big thing right around the bend may be.

C-Suite Interviews #17 – Bill Partin


C-Suite Interviews #17 – Bill Partin

Building a Modern Credit Union

John Janclaes is joined this week by Bill Partin, CEO of Sharon View Credit Union to discuss the credit union’s journey to transform their growth. Learn how Sharon View harnessed new technology to completely revolutionize services for their members while still retaining their focus on the heart of their Credit Union – the branch.

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C-Suite Interviews #16 – John Janclaes


C-Suite Interviews #16 – John Janclaes

How to Harness the Agile Mindset in your Digital Transformation

Join John Janclaes, CEO of Partners FCU, as he shares part two of his five-part series highlighting Partners’ journey through digital transformation while employing the agile mindset. In this episode, you will hear from members of the cross functional agile team as they detail the last two months of their training and what the agile methodology has done for their teams as they attempt to move 2x as fast through their transformation process.

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C-Suite Interviews #15 – Peter Hildebrandt


C-Suite Interviews #15 – Peter Hildebrandt

Accelerating Credit Union Digital Transformations with Agile Methodology

C-Suite Interview with Peter Hildebrandt from The Boston Consulting group. BIGCast host John Janclaes and Peter have an in depth conversation about Agile methodology and why so many firms are turning to it to accelerate credit union digital initiatives.

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C-Suite Interviews #14 – Mike Juratovac


C-Suite Interviews #14 – Mike Juratovac

The War on Talent

This week, BIGCast C-Suite host John Janclaes speaks with Mike Juratovac of Korn Ferry to discuss tips for your board to keep in mind as you develop your talent acquisition and managements strategies.

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C-Suite Interviews #13 – Gene Pelham


C-Suite Interviews #13 – Gene Pelham

Listen to Leadership: An Opportunity and a Duty

In this edition of BIGCast C-Suite Interview, Host John Janclaes sits down with Gene Pelham, CEO of Rogue Federal Credit Union, one of fastest growing Credit Unions in the country. Join John and Gene as they discuss the necessity of a ‘people first’ approach to leadership and how Rogue’s Leadership Management Program is paving the way for their employees’ careers inside the Credit Union.

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Accelerating Digital Initiatives – White Papers


Partners Federal Credit Union digital transformation will accelerate, in part, through learning from others (e.g. Mc Kinsey, Bain & Company, Boston Consulting Group (BCG) , etc.). Here are a couple articles about the competitive landscape; agile methodologies and how agile is changing how work gets done.

Why Aren’t Banks Getting More from Digital by BCG

Digital transformation is the key to a competitive future. But the banking industry lags behind others in making the  switch, and many banks struggle to make digital pay. A BCG survey revealed three challenges: failure to deliver on the vision, challenges in scaling up, and insufficient impact on the bottom line.

Agile Innovation by Bain & Company

Agile methods have boosted success rates of new product development in software. Now they are poised to improve innovation in nearly every function of every business.

Why Partners FCU Accelerating Its Digital Journey 4x Faster Today


Most credit unions today — if not all — are making plans or have plans to go digital. The last couple of years we’ve seen a massive “digitization” movement in our industry to maintain or even enhance the incredible growth that has occurred — and because the bigger financial institutions are doing the same on a much, much larger scale.

For this reason and more, Partners Federal Credit Union is embarking on an aggressive digital acceleration journey to answer its members’ needs. It has partnered with such companies as KONY and The Boston Consulting Group to help it achieve this acceleration, which it plans to increase at four times its current pace.

We invited Partners FCU President/CEO John Janclaes on the show to give us a “behind-the-scenes” look at what this digital acceleration actually means for the credit union and its members. Really exciting and motivating stuff here, as John plans to document their journey on video to share with the rest of the industry. We (CUbroadcast) will post those videos when they are ready. Can’t wait.

Watch the Partners Federal Credit Union Digital Journey intro video here.

In the meantime, enjoy our conversation with John on Partners Federal Credit Union’s accelerated digital journey.

C-Suite Interviews #12 – 2017 Highlights


C-Suite Interviews #12 – 2017 Highlights

2017: The Year in Leadership

In this episode of C-Suite Interviews, John Janclaes looks back over 2017 and shares highlights from his best conversations with the top minds in leadership, and announces the 2018 Partners Credit Union Digital Transformation Journey Documentary series.

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Like it or Not… Culture Matters – Employee Relations Journal


Like it or Not… Culture Matters – Employee Relations Journal
So you think business culture doesn’t matter. Perhaps you think it’s a passing fad, big in the 1980s and starting to show its trendy head again—and this too shall pass. Or maybe you are one of those who actually think culture matters, but you figure you’ll focus on it when “things slow down around here.” Well, business culture does matter, and as an assistant HR professional you really can’t afford to wait to deal with it. You must make a compelling case for top executives to take notice and focus on the true cost of having an operational culture that leaves people feeling dispirited, disenfranchised, and demotivated. It might be the most important thing you can do to support sustainable bottom-line results.

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Making the Merger Work – Handbook of Business Strategy


Making the Merger Work – Handbook  of Business Strategy
We are in the midst of the largest boom in merger activity in corporate history, and there is every indication that it’s only getting started. Each year sees new records set both in terms of the numbers of companies merging and the dollar values involved. Unrelenting pressures from technology, demographics, competition and an increasingly boundary-less marketplace are making it impossible for executives in any industry to ignore the push for growth through consolidation.

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C-Suite Interviews #11 – Caroline Fisher, Ph.D.


C-Suite Interviews #11 – Caroline Fisher, Ph.D.

The Four Aspects of a Successful Culture

Dr. Caroline Fisher of Culture Solutions Group speaks with BIGCast host John Janclaes about the links between culture, leadership and the bottom line. Dr. Fisher details her 25 year professional journey in studying culture and explores how awareness for the concept has grown into a game changing opportunity for business.

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C-Suite Interviews #10 – Tony Boutelle


C-Suite Interviews #10 – Tony Boutelle

How Autonomous Vehicles Will Shape Lending’s Future

In this episode of The BIGCast C-Suite Edition, John Janclaes speaks with Tony Boutelle, CEO of CUDirect to speak about the leader’s journey, the necessity for dedicated innovation, and the best ways to prepare for inevitable disruptions in the lending landscape.

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C-Suite Interviews #9 – Jenny Dorrach


C-Suite Interviews #9 – Jenny Dorrach

Training Fintech Workers to Make a Difference in the World

John Janclaes interviews Professor Jenny Dorrach, Dean of Drucker Business School at Claremont College, about her agenda for the college moving forward, and how fintech workers can learn to combine analytical skills with the human side of business.

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C-Suite Interviews #8 – Thomas Hogan


C-Suite Interviews #8 – Thomas Hogan

Delight Members with A Mobile First Strategy

Thomas E. Hogan currently serves as the Chairman and Chief Executive Officer of Kony, the market-leading company focused on mobile applications for the enterprise. In this episode, Tom and John explore different facets of leadership, and Tom’s advice for new and experienced leaders and the effect of technology on planning and how organizations operate.

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C-Suite Interviews #7 – Jim Cline


C-Suite Interviews #7 – Jim Cline

Tracking Trex’s Transformation

This interview with Jim Cline, CEO, Trex Company, Inc. explores the transformational story of the company’s journey from near bankruptcy to a thriving organization through a focus on redesigning incentives, promoting constructive conflict, teamwork and developing the next generation of its leaders.

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C-Suite Interviews #6 – Micah Jindal


C-Suite Interviews #6 – Micah Jindal

Cultivating an Effective Leadership Approach to Financial Services Disruption

In this podcast, John Janclaes interviews Boston Consulting Group veteran Micah Jindal, who is a core member of the firm’s financial services practice. Micah shares his views on topics such as platform technologies, how to cultivate agility amid unprecedented disruption as well as his approaches to personal development, including risk taking.

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Establishing a Thriving Data Analytics Practice Is a Journey


Establishing a Thriving Data Analytics Practice Is a Journey
Across business and industry sectors, data analytics is a hot topic. The advantages of becoming a data-driven organization are both exciting and scary—exciting given the potential to delight customers while garnering insights about how to manage the business more effectively and scary in thinking about how your firm’s data analytics capabilities stack up against the competition. Deploying data analytics across a business organization is not a project but a journey, best navigated in partnership between the Chief Executive Officer and Chief Data & Analytics Officer (CDO). In this Q&A, John Janclaes and Juan Gorricho share insights from their work together at Partners Federal Credit Union and offer lessons learned, positive and negative, during the credit union’s four-year (and counting) trek to cultivate a thriving data analytics practice.

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Getting Comfortable with Being Uncomfortable – Transformational Leadership


Getting Comfortable with Being Uncomfortable – Transformational Leadership

The BIGCast Network, Interview with John Janclaes

The BIGCast Network by John Best interviews John Janclaes about transformational leadership, his observations on disruption and organizational culture and leadership of successful organizations, and more.

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Why “Doing What Matters” Matters for Today’s Leaders, Partners FCU’s Janclaes Explains


Why “Doing What Matters” Matters for Today’s Leaders, Partners FCU’s Janclaes Explains
We always enjoy conducting interviews with authors on our show — especially those within the credit union industry. That said, we invited Partners Federal Credit Union President/CEO John Janclaes to discuss his book; Doing What Matters: How Leaders Help Individuals and Organizations Thrive.

We discuss his book’s premise, which revolves around the importance of mentorship, helpful tools and principles, goals for writing this book, and much more, A great discussion for leaders and future leaders in any industry.

Leadership Arc


Leadership Arc
If you search the word “leadership” for books on Amazon, you will be presented with more than 191,000 choices. By any measure, that’s a lot of reading. Who’s buying all these books, and what’s the big deal? Why should we care about this stuff?

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C-Suite Interviews #5 – James Herrera


C-Suite Interviews #5 – James Herrera

Energy, Vitality and Well Being as Executives

James received Masters degrees in Exercise Physiology and Psychology from the University of Texas at El Paso, where he also served as an instructor for the departments of Health Sciences, Professional and Continuing Education, and served as a strength coach to a number of collegiate athletes. He brings 25 years of professional coaching, nutritional guidance, and a lifetime of athletic experiences to his clients.

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C-Suite Interviews #4 – Matt Fullbrook


C-Suite Interviews #4 – Matt Fullbrook

Board Effectiveness

Matt Fullbrook is the Manager of the Clarkson Centre for Board Effectiveness (CCBE) at the Rotman School of Management, University of Toronto. Under his direction, the CCBE has evolved into the central hub of governance research in Canada.

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Off My Soapbox


Off My Soapbox
I stood in front of the classroom at the Center for Creative Leadership for some 10 years, lecturing to US and international organizational leaders on the impacts of regular exercise and healthy nutrition for improved leadership capabilities.

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C-Suite Interviews #3 – David Burger PhD


C-Suite Interviews #3 – David Burger PhD

Eco-Centric Leadership Principals

David Burger is the founder and President of The Burger Concinnity Group, a Colorado-based consulting firm specializing in leadership & team development, executive coaching, and organizational transformation. David guides international climbing expeditions, does sports psychology for professional and Olympic athletes, and conducts a psychotherapy practice.

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C-Suite Interviews #2 – Howard Behar


C-Suite Interviews #2 – Howard Behar

Servant Leadership Principals

Mr. Howard Behar’s career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International.

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C-Suite Interviews #1 – John Janclaes


C-Suite Interviews #1 – John Janclaes

Introduction to C-Suite Interviews Podcast Series

John Janclaes is the President / CEO of Partners Federal Credit Union serving the employees of The Walt Disney Company. John has over 30 years of financial services experience spanning retail banking, brokerage and insurance.

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Journaling Can Help Soak up Opportunities


Journaling Can Help Soak up Opportunities
Even the most typical of days overflows with prospects and possibilities—people to meet and follow up with, ideas to consider, resources to track down, and places to go. Journaling can be a helpful tool to soak up the day and capture all the ideas, insights, relationships, and next steps that might otherwise swirl down the drain of an overtaxed memory. Read More

Effective Delegation


Effective Delegation
Good leaders, managers, and supervisors know that followers need a clear picture of their expectations. Great leaders help their followers gain clarity in understanding the big-picture from understanding the goal to role clarification and beyond.

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