Most credit unions today — if not all — are making plans or have plans to go digital. The last couple of years we’ve seen a massive “digitization” movement in our industry to maintain or even enhance the incredible growth that has occurred — and because the bigger financial institutions are doing the same on a much, much larger scale.
For this reason and more, Partners Federal Credit Union is embarking on an aggressive digital acceleration journey to answer its members’ needs. It has partnered with such companies as KONY and The Boston Consulting Group to help it achieve this acceleration, which it plans to increase at four times its current pace.
We invited Partners FCU President/CEO John Janclaes on the show to give us a “behind-the-scenes” look at what this digital acceleration actually means for the credit union and its members. Really exciting and motivating stuff here, as John plans to document their journey on video to share with the rest of the industry. We (CUbroadcast) will post those videos when they are ready. Can’t wait.
In the meantime, enjoy our conversation with John on Partners Federal Credit Union’s accelerated digital journey.